Terms of Service
These Terms govern your access to and use of CalorieLens (the “Service”). By creating an account or using the Service you agree to these Terms and to our Privacy Policy and Nutrition & Medical Disclaimer.
1. About the Service
CalorieLens is a mobile application that analyzes photos of food to provide estimated nutrition information, and helps you track meals, weight, and daily progress. The Service uses artificial intelligence to detect foods and estimate portions. All values are estimates. All values are editable by you.
2. Not a medical service
CalorieLens is not a medical device, not a diagnostic tool, and does not provide medical, dietetic, clinical, or nutritional advice. It must not be used to identify allergens or determine whether a food is safe for you to consume. If you have a medical condition, an eating-disorder concern, an allergy, or any question about your diet, consult a qualified healthcare professional. Do not delay seeking or disregard professional advice because of anything you saw in CalorieLens.
3. Eligibility & account
- You must be at least 13 years old (or the minimum age required in your jurisdiction) to use the Service.
- You are responsible for maintaining the confidentiality of your login credentials and for all activity on your account.
- You agree to provide accurate account information and to keep it current.
- We may suspend or terminate accounts that violate these Terms, are inactive for an extended period, or engage in fraudulent or abusive behavior.
4. Subscriptions, trials & billing
- CalorieLens offers a Free tier with limited scans and paid subscription plans (Monthly and Annual) with expanded access. Current pricing is shown in the app before you purchase.
- Monthly subscriptions may include a free trial (currently three days). If you do not cancel before the trial ends, your paid subscription begins automatically.
- Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel any time from the in-app Stripe Customer Portal.
- When you cancel, you retain access until the end of the current period. Subscriptions are non-refundable except where required by applicable law (for example, statutory cooling-off rights in some jurisdictions).
- Prices, plans, trial length, and free-tier limits may change. If we raise the price of an active subscription we will notify you before the change takes effect and give you the option to cancel.
- Failed payments may result in temporary loss of paid access. We will make reasonable attempts to retry the payment before cancelling.
5. Your content & license
- You retain all rights to the meal photos, weight entries, notes, and other content you upload (“Your Content”).
- You grant CalorieLens a limited, worldwide, non-exclusive, royalty-free license to store, process, and display Your Content solely to operate the Service for you (for example, to send a photo to our AI provider, analyze it, and return the result to your device).
- You represent that you have the right to upload Your Content and that it does not violate any law or third-party right.
- We do not use Your Content to train third-party AI models.
6. Acceptable use
You agree not to:
- Attempt to access or interfere with any other user’s account or data.
- Reverse-engineer, scrape, or automate access to the Service except as permitted by law.
- Upload content that is illegal, harmful, or infringes intellectual property rights.
- Use the Service to make medical, dietetic, or safety decisions for others.
- Use the Service in a way that circumvents scan limits, subscription terms, or payment obligations.
- Attempt to identify allergens, safety, or medical properties of food based on the Service’s outputs.
7. Intellectual property
The Service, its software, design, branding, and content (other than Your Content) are owned by CalorieLens and its licensors and are protected by intellectual-property laws. You receive a limited, non-transferable, revocable license to use the Service for personal, non-commercial purposes.
8. Disclaimers
The Service is provided “as is” and “as available” without warranties of any kind. To the fullest extent permitted by law, CalorieLens disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage. In particular, CalorieLens makes no warranty as to the accuracy of AI-generated nutrition estimates.
9. Limitation of liability
To the maximum extent permitted by law, CalorieLens and its affiliates, officers, employees, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, use, goodwill, or other intangible losses, arising out of or related to your use of the Service. Our total aggregate liability for any claim relating to the Service is limited to the greater of (a) the amount you paid to us in the twelve months before the claim, or (b) fifty US dollars ($50). Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages; in those jurisdictions, our liability is limited to the smallest extent permitted by law.
10. Termination
You can stop using the Service at any time and delete your account from Profile → Delete account. We may suspend or terminate your access at any time for violation of these Terms, extended inactivity, or when required by law. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitations of liability, and dispute resolution) will survive.
11. Changes to the Service or Terms
We may modify the Service, add or remove features, and update these Terms from time to time. If we make material changes to these Terms we will notify you (for example, by email or in-app) before they take effect. Continuing to use the Service after the changes take effect means you accept the new Terms.
12. Governing law & disputes
13. Miscellaneous
- If any provision of these Terms is unenforceable, the remaining provisions continue in effect.
- Our failure to enforce a right or provision is not a waiver.
- You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
- These Terms are the entire agreement between you and CalorieLens regarding the Service and supersede any prior agreements.
14. Contact
Questions about these Terms: support@calorielensai.com.